Refund policy

Return and refund policy

We want you to be satisfied with your purchase. Please read our return policy carefully.

Change of mind- We do not accept returns, exchanges, or refunds for change of mind, incorrect selection, or if you no longer want the item.

Damaged, defective, or incorrect items - If you receive a damaged, defective, or incorrect item, please contact us within7 days of delivery. Include your order number and clear photos of the item and packaging. We will review your request and, where appropriate, arrange a replacement or refund.

Return conditions- To be eligible for a return, the item must be unused, in its original condition, and in the original packaging unless it arrived damaged or defective.

Non-returnable items -Sale items, gift cards, personal care or hygiene products if opened or used, or other items marked as non-returnable.

Refunds if approved, refunds are issued to your original payment method. Depending on your bank or payment provider, it may take several business days for the refund to appear.

Nothing in this policy excludes or limits your rights under the Australian consumer law.

Refund policy

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